Terms & Conditions

Effective Date: November 24, 2025

1. Introduction

Welcome to Bala Garland ("we", "our", "us"). By accessing or using our website https://malarflowers.com (the "Site"), you agree to these Terms & Conditions ("Terms"). If you do not agree, please discontinue use immediately.

2. Products & Orders

All products listed on the Site are subject to availability. When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order for any reason.

3. Payments

We use third-party payment gateways to securely process online payments. We do not store or handle full card details.

4. Delivery Policy

Delivery windows are estimates. We are not liable for delays caused by traffic, weather, or unforeseen circumstances. Customers must provide accurate delivery addresses and contact details.

5. Cancellations & Refunds

Once orders are processed, fresh flower products cannot be cancelled. Refunds, where applicable, will follow the policy stated on our website.

6. User Responsibilities

You agree not to misuse the website or attempt to access restricted areas. You must provide accurate information when placing orders.

7. Intellectual Property

All content on the Site including text, images, logo, and design is owned by Bala Garland. Unauthorized reproduction is prohibited.

8. Limitation of Liability

To the maximum extent permitted by law, Bala Garland is not liable for indirect, incidental, or consequential damages arising out of use of our Site or services.

9. Amendments

We may update these Terms from time to time. Continued use of the Site after changes means you accept the revised Terms.

10. Contact Information

For questions regarding these Terms, contact us at:
info@malarflowers.com